Terms and Conditions

Effective Date: April 18, 2025

By participating in Duty Calls Plumbing’s SMS messaging service, you agree to the following terms and conditions. Please read them carefully.

1. Brand Name

These Terms and Conditions are provided by Duty Calls Plumbing, a service provider offering plumbing services and related communication to customers.

2. Types of Messages

By opting into our SMS messaging service, you can expect to receive the following types of messages:

  • Appointment reminders

  • Service updates

  • Other relevant updates related to your plumbing service appointment

These messages are intended to keep you informed about your scheduled services and any changes or updates.

3. Message Frequency

The frequency of messages you will receive may vary. You can expect to receive up to two messages per appointment (e.g., reminders and confirmations). Additional messages may be sent if necessary for service-related updates.

4. Message and Data Rates

Message and data rates may apply based on your mobile phone carrier and plan. Please check with your service provider for more information on applicable charges for receiving SMS messages.

5. Customer Care Contact Information

If you need assistance or have any questions, you can reach out to us at any time:

6. Opt-Out Instructions

You can opt-out of receiving further SMS messages at any time by replying STOP to any message you receive. Once you opt-out, you will no longer receive SMS notifications from us unless you choose to opt-in again.

7. Changes to Terms

Duty Calls Plumbing reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review these terms periodically.

8. Consent

By opting into the SMS service, you consent to receive SMS messages as described above.

By opting in, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.