Effective Date: April 18, 2025

At Duty Calls Plumbing, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share your information when you use our services, particularly in relation to our SMS messaging campaigns.

1. Data Protection

We are committed to safeguarding the privacy of your personal information. Your phone number and any other personal details you provide will not be shared, sold, or disclosed to third parties for marketing purposes. While we may share your information with trusted partners to help us deliver services, we will never sell your personal data. We ensure that your information is kept secure and is only used for the purposes outlined below.

2. Opt-In Consent

By providing your phone number to Duty Calls Plumbing through our website, lead forms, or any other communication method, you are giving express consent to receive SMS messages from us. These messages may include appointment reminders, service updates, and other information related to our plumbing services. Consent is not a condition of any purchase.

3. Opt-Out Instructions

You have the right to opt out of receiving further SMS messages at any time. If you no longer wish to receive appointment reminders or other communications, simply reply with “STOP” to any SMS message we send, and you will be unsubscribed from future notifications. You may also text “HELP” if you need assistance or have questions regarding your opt-out request.

4. Data Collection and Usage

When you provide your phone number on our website or through any other means, we collect this information solely for the purpose of sending you relevant SMS messages, such as appointment reminders or service updates. We will only use your phone number to communicate with you regarding our plumbing services. Your information will not be used for any other purposes, unless required by law.

5. How You Can Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to update or delete your information, please contact us directly at:

Duty Calls Plumbing
Phone: (765) 310-1333
Email: admin@dutycallsplumbing.com
Website: https://dutycallsplumbing.com/

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.